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Frequently asked questions

How do credits work?

Credits are indexing capacity: one hour of audio or video costs 20 credits, and $1 buys 10 credits — the same $2 per content-hour, expressed as points. On monthly billing you get a fresh grant every month: 400 credits on Pro (≈ 20 hrs), 1,200 on Studio (≈ 60 hrs). On annual billing you get a bigger pool — 6,000 on Pro (≈ 300 hrs), 18,000 on Studio (≈ 900 hrs) — granted in one lump on day one. Credits are fungible: one-time historical backfill, ongoing new-episode indexing, and re-indexing all draw from the same pool, and future features will meter on it too.

Why is annual the natural way to start?

Three reasons. You get 2 months free. You get 25% more credits than twelve monthly grants — 6,000 instead of 4,800 on Pro, 18,000 instead of 14,400 on Studio. And the whole pool lands on day one, sized so you can point it straight at your back catalog and clear it immediately. On monthly billing, credits arrive month by month, so a large backfill means topping up instead.

Can I pay with Alipay or WeChat Pay instead of a card?

Yes. Buy a monthly or one-year pass instead of subscribing: same price and credits as the subscription, paid once with Alipay, WeChat Pay or a card. It doesn't auto-renew — buy another when it runs out, and a pass bought early starts when the current one ends.

What does Studio add over Pro?

Capacity first: unlimited Channels sharing one credit pool, and more than three times the credits of Pro — enough to run a slate of shows rather than one podcast. Then the layer on top: white-label (your library and MCP endpoint carry only your brand), additional clip formats (1:1 and 16:9) and catalog-wide audience insights as they roll out, and priority support.

How many podcasts can I run on one plan?

Free and Pro include one Channel. Studio is built for a slate: connect as many Channels as you run, all funded by the one credit pool on your account. Your public libraries stay up no matter what — a downgrade never takes a page offline.

What happens when I hit the Free tier cap?

Free includes 200 credits (≈ 10 hours of indexing) over the lifetime of the account. At the cap your account goes read-only — you keep and can still search everything you have indexed; you just can’t index more until you upgrade.

What happens when my credits run out?

Indexing pauses — nothing is ever billed behind your back. Top up whenever you like at $1 = 10 credits (packs of 200, 500, or 1,000): purchased credits never expire, while plan credits reset with each term. Everything you have already indexed stays live and searchable either way — and AI clip rendering never draws from credits, so clips keep working too.

Are AI clips included, or metered?

Included — Clips is live on every plan at launch, Free included, for RSS-sourced Channels. Rendering never draws from your indexing credits; each Channel has a fair-use daily render cap instead. Clips are cut from indexed episodes' key moments, so indexing — the thing credits meter — is what unlocks them.

Is analytics included, or an add-on?

Included — Access Analytics ships on every plan, Free included. It measures discovery: visits to your public library, the links, campaigns, and AI answers that sent them, and the questions AI agents ask your catalog over MCP. Comment insights (Pro and Studio) add what your audience says on top.

Is this just a transcription tool?

No. Transcription is one input. PodHood is discoverability infrastructure: it turns each episode into a structured knowledge graph and publishes it so your catalog can be found by people, cited by answer engines, and queried by AI agents over MCP.

What’s the difference between custom domain and white-label?

A custom domain (included on every plan) hosts your library at your own address while keeping PodHood branding. White-label (Studio) goes further — it removes PodHood’s identity from the library and MCP endpoint on that domain.